When I had a pipe burst under my bathroom sink, I had no idea what to do. After turning off my main water supply, I called a local water damage restoration company in Charlotte. Once the pipe was repaired, the drying could commence. I had water damage in my finished half basement and some additional flood damage in the crawl space. Fortunately, the sump pump had removed the standing water so water extraction was not necessary and there was very little sewage clean up needed. The restoration services team used the latest drying technology to dry my basement.

My wife was most concerned with mold, but the technician insured us that we had called in time to prevent mold growth. I was most impressed with their same day service. They brought the drying equipment into our home and were very friendly. The basement flood cleanup only took a matter of hours in our case. The carpet dried out nicely and showed very little evidence that there had ever been water damage.

There was some drywall damage that was taken care of by another crew, but that was minimal thanks to the quick action of the water recovery team. I know now what to do when faced with a burst pipe, or flood due to storm: Time is of the essence. Call a water damage restoration professional right away.